| |
Call to 119 should only be used when a true emergency exists. Non emergency
call to 119 can create delays in handling other very serious emergencies
that require immediate assistance.
Thank you.
Disaster/Hospital information : phone 0263-35-9111
Matsumoto Regional Fire Bureau : phone 0263-25-0119
|
| |
|
| |
◆When you call emergency
services 119
When you need to call an ambulance or fire engine, please dial 119
direct. An ambulance or a fire engine will be dispatched immediately.
Before you dial 119, it is advisable that you find someone who can speak
Japanese to make the call. If this can not be done, keep the following directions
in mind.
Remain calm and give direct answer to the questions asked. Speak slowly
and clearly. You will be asked additional questions so the dispatcher can
send the right type of help. All questions are important. |
| |
|
| |
◆Dispatcher
needs to know
 |
|
１
|
WHAT'S THE EMERGENCY?
(Dou shimashita ka?)
"Fire"
(Kaji desu) "Ambulance" (kyuu kyuu desu) ？ |
|
２
|
WHERE IS THE
EMERGENCY?
(Basho wa doko desuka?)
Including
address, building or apartment number, cross street |
|
３
|
WHO NEEDS HELP?
(Dare ni tasuke ga hitsuyow desuka?)
Age/sex/number of people |
|
４
|
ARE THEY CONSCIOUS?
(Ishiki wa arimasuka?)
Yes or No |
|
５
|
ARE THEY BREATHING?
(Kokyuu wa shite imasuka?)
Yes or No |
|
６
|
WHAT'S THE DISASTER
GOING ON?
(Saigai no yowsu wa?)
Please describe
the conditions as concretely as possible |
|
|
|
| |
|
 |
◆How
you can help before the fire dept arrives
 |
|
１
|
BIGIN CPR
if the patient has no pulse and stopped breathing. |
|
２
|
MOVE THE PATIENT TO THE SAFTYZONE |
|
３
|
ASSURE THE PATIENT
that help is on the way. |
|
４
|
MAKE THE PATIENT AS COMFORTABLE AS
POSSIBLE |
|
５
|
KEEP PHONE LINE CLEAR
after the 119call is made. |
| ６ |
DIRECT SOMEONE TO WAIT OUT FRONT
to meet the ambulance and lead the way. Wave the
flashlight if it's dark. |
| ７ |
SECURE PETS,
especially dogs, in a separate area. |
|
８
|
MOVE ALL FURNITURE OR OBSTACLES OUT
OF THE WAY
So emergency responder have easy
access to the patient. |
|
|
|
| |
|
| |
◆Emergency
call from a cellular phone
 If
you call 119 from a cellular phone in Matsumoto area, the call will be receive
the Matsumoto Regional Fire Bureau Dispatch Center.
The caller's location will not be identified automatically, so it takes
time to recognize the location. Please use the telephone if you can. |
